We provide break/repair services, troubleshooting, and customer assistance for approved hardware and software in the Department of Administration and Governor’s office.

What's New:

• Windows 7
  

  http://windows.microsoft.com/en-US/windows7/products/features

  http://en.wikipedia.org/wiki/Features_new_to_Windows_7

• Outlook 2010
  http://office.microsoft.com/en-us/outlook-help/what-s-new-inmicrosoftoutlook-2010HA010354412.aspx
• Internet Explorer 8
  http://msdn.microsoft.com/en-us/library/cc288472%28VS.85%29.aspx
• Microsoft Office Lync
  http://lync.microsoft.com/en-us/Pages/unified-communications.aspx

DofA Security Forms
*Available only to state agency personnel*

• Security Sign-on Request (doc)
• Request Access to Network Folders (doc)
• Mainframe Only Sign-on Request (doc)
• Software Program Request (doc)
• Administrative Rights Request (doc)
• Security Removal Action Request (doc)
• Security Removal Request (Mainframe) (doc)
• FTPS Security Sign-on Request (doc)
• DofA Firewall Request Change Form (docx)

DofA Security Policy
*Available only to Department of
 Administration personnel*

• Master Policy - Version 6 (pdf)
• Security Policy Employee Guide (pdf)
• KANWIN Network Vulnrability Scanning Approval Request
  • One time tests that are NOT part of a series of tests (doc)
  • Multiple or series of schedules tests

How To's
*Available only to Department of
 Administration personnel*

• Setup Email on a Computer (.pdf)
• Change Your Password (.pdf)
• Check Outlook Sound (.pdf)
• Find Your Computer Name (.pdf)
• Email While You're Out of Office (.pdf)
• Fix "Over Your Limit" in Outlook (.pdf)
• Task Bar Shortcuts (.pdf)
• Fix Outlook Forms (.pdf)
• Setup Network Printer (.pdf)

Contact Information:
785-296-4999